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Checktxt FAQs

Empowering you with clear answers—everything you need to know about SMS fraud, mobile threats, and staying protected with Checktxt’s innovative, privacy-first technology.

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Checktxt FAQ: Comprehensive Answers to Your SMS Security Questions

Your complete guide to SMS fraud detection, smishing protection, and mobile threat analysis

General Questions About Checktxt

Checktxt is the world’s only zero-friction SMS fraud detection service that analyzes suspicious text messages in under 60 seconds without requiring app downloads or account creation. Simply forward suspicious texts to 44-CHECKTXT (442-432-5898) or email screenshots to [email protected] to receive instant professional threat analysis powered by our patent-pending CHAI engine (USPTO 63778,679).

Yes, Checktxt is completely free for individuals and personal use with unlimited SMS analysis. Our free service includes instant threat detection, political donation scam protection, and clear safety determinations. Enterprise customers access additional features like takedowns, analytics, and training through Checktxt-Enterprise.

Unlike traditional SMS security solutions that require app downloads or account setup, Checktxt works instantly without any installation. While competitors focus on blocking known threats, we provide forward-looking analysis using compound AI engines and actively take down malicious sites. We’re also the only service specializing in political donation scam detection.

Checktxt is developed by Actually Intelligent Security, a Silicon Valley–based cybersecurity company led by CEO Jack Marshall and a team with deep experience from industry leaders such as Fortify (HP), AlienVault (AT&T), Prevoty (Imperva), Contrast Security, and Bolster.

How to Use Checktxt: Step-by-Step Instructions

There are two simple methods:

Method 1: Forward SMS Messages

  1. Press “Forward” on the suspicious text message
  2. Enter 44-CHECKTXT (442-432-5898) as the recipient
  3. Send the message and receive analysis in under 60 seconds

Method 2: Email Screenshots

  1. Take a screenshot of the suspicious message
  2. Email it to [email protected]
  3. Get instant threat assessment with clear guidance

Forward suspicious text messages to 44-CHECKTXT, which corresponds to the phone number 442-432-5898. This number is available 24/7 and works with all carriers including Verizon, AT&T, T-Mobile, and Sprint.

Yes, Checktxt works seamlessly on all smartphones including iPhone, Android, and any device capable of sending SMS messages or emails. Since there’s no app to download, compatibility issues are eliminated across all carriers and operating systems.

Checktxt provides professional threat analysis in under 60 seconds, significantly faster than any competing SMS security solution. Most analyses are completed within 30 seconds of submission.

Simply forward the suspicious text message or email a screenshot – no additional information required. Checktxt’s AI engines analyze message content, sender information, embedded links, and patterns without needing personal details from you.

SMS Scam Detection and Threat Analysis

Checktxt identifies all major SMS fraud types including:

  • Banking and financial scams targeting account access
  • Package delivery fraud exploiting e-commerce growth
  • Investment scams promising unrealistic returns
  • Government impersonation threatening legal action
  • Political donation fraud exploiting emotional issues
  • Healthcare scams targeting insurance information
  • Cryptocurrency scams and romance fraud
  • Business email compromise extensions to SMS

Checktxt achieves 99.9% accuracy with zero false positives through our compound AI engines that analyze multiple threat vectors simultaneously. Our patent-pending CHAI technology continuously learns from global threat data to stay ahead of emerging attack patterns.

Yes, Checktxt’s advanced AI engines are specifically designed to identify sophisticated AI-generated scam content. As cybercriminals increasingly use AI tools to create convincing fraudulent messages, our system evolves to detect these enhanced threats through pattern recognition and behavioral analysis.

If you’ve already clicked a suspicious link, immediately:

  1. Close the browser or app that opened
  2. Don’t enter any personal information
  3. Run a security scan on your device
  4. Monitor your accounts for unusual activity
  5. Consider changing passwords for sensitive accounts
  6. Submit the message to CheckTxt for analysis to help protect others

Checktxt maintains a specialized database of verified political organizations and PACs, cross-referencing donation requests against legitimate entities. During election cycles, we provide real-time protection against fraudulent political fundraising attempts that exploit emotional issues for financial gain.

Yes, Checktxt will work on screenshots of WhatsApp, Signal or Discord messages and even a screenshot of an email.

Privacy and Security

No, Checktxt operates with a strict privacy-first approach. We analyze message content for threats but do not store personal information, contact lists, or message history. Your forwarded messages are analyzed and deleted immediately after providing threat assessment.

Yes, forwarding suspicious messages to Checktxt is completely safe. Our analysis is automated and secure, with no human review of message content. We use enterprise-grade Azure infrastructure with bank-level security protocols to protect all transmitted data.

Checktxt employs multiple security layers including:

  • Azure-based cloud infrastructure with enterprise-grade security controls
  • Automated analysis with no human access to message content
  • SOC 2 compliance for security controls
  • Patent-pending threat detection algorithms

No, Checktxt only analyzes messages you explicitly forward or email to us. We have no access to your device, other text messages, or personal communications. Our service is completely isolated to the specific messages you choose to submit.

Enterprise and Business Solutions

Checktxt provides comprehensive organizational protection including:

  • Custom domain-branded email addresses for employee and customer use
  • Real-time alerts when threats target your organization
  • Active takedown services to eliminate malicious sites
  • Employee awareness training programs with simulated SMS campaigns
  • Comprehensive analytics and compliance reporting
  • API integration with existing security infrastructure

Checktxt can be deployed very quickly, with the technical setup typically completed in under an hour. The extended timeline simply allows optional time for pilot users to try the system at their own pace, since they may not use it daily.

Typical deployment timeline:
Week 1: Discovery workshop and requirements review — 1 hour
Week 2: Custom configuration and RBAC setup — 1 hour
Week 3: Pilot testing with a small user group — 4 hours plus 1–2 weeks of casual-use testing
Week 4: Full rollout and training — 4 hours

This structure ensures rapid technical deployment while giving organizations flexibility to validate the workflow with real users.

MSSP and Partner Program

The Checktxt MSSP program enables managed security service providers to resell SMS threat protection to clients through a multi-tenant platform. Partners benefit from easy deployment, flexible licensing and white-label capabilities while providing clients with valuable SMS security. The discount off of list price is among the best in the industry. 

MSSPs earn generous margins on all pricing tiers.

No, Checktxt is designed for simplicity. Deployment takes under 30 minutes per client, requires minimal technical training, and generates virtually no support tickets due to the intuitive forwarding workflow. Most MSSPs report it’s the easiest security service they’ve ever added.

Yes, Checktxt offers unique license flexibility allowing MSSPs to instantly transfer licenses between clients at no additional cost. This maximizes resource efficiency and improves client satisfaction while optimizing licensing costs.

Comparison and Competitor Questions

While RoboKiller and Truecaller focus on blocking known threats with high false-positive rates (20-30%), CheckTxt provides forward-looking analysis with zero false positives. We also offer business-focused features like enterprise management, takedown services, and specialized political scam detection that consumer apps lack.

Built-in phone spam detection only blocks known spam numbers and can’t analyze message content or embedded links for fraud. Checktxt provides real-time AI-powered content analysis, identifies new threats immediately, and actively takes down malicious sites to prevent future attacks.

Yes, Checktxt offers superior accuracy through our compound AI engines and patent-pending technology. While F-Secure requires manually copying and pasting messages into their web tool, Checktxt’s forwarding workflow is faster and more convenient for real-time threat assessment.

Unlike Lookout which requires complex MDM deployment and focuses on device-level protection, Checktxt works instantly without installation and provides SMS-specific expertise. We protect both corporate and personal devices through our zero-friction approach.

Threat Landscape and Current Statistics

SMS fraud is exploding globally with alarming statistics:

  • 75% of organizations experienced smishing attacks in 2023
  • $470 million consumer losses from SMS scams in 2024 (5x increase from 2020)
  • 147 million fraudulent texts sent daily worldwide
  • 140% increase in smishing attacks in 2023
  • 79% of organizations report mobile phishing attempts

Text messages achieve a 98% open rate compared to 6% for emails, and people respond to SMS within 90 seconds on average compared to 90 minutes for email. This creates perfect conditions for cybercriminals to exploit trust and urgency.

Current high-risk SMS scams include:

  • AI-enhanced personalized attacks using public data for targeting
  • Political donation fraud exploiting election cycles
  • Delivery scam texts capitalizing on e-commerce growth
  • Cryptocurrency investment scams promising impossible returns
  • Banking impersonation bypassing two-factor authentication
  • Romance scams building fake relationships over time

Yes, political SMS scams are surging. Americans received 15 billion political texts in 2022, with fraudulent organizations exploiting the 98% open rate to siphon millions from voters through fake PACs and emotional manipulation tactics.

Reporting and Analytics

Checktxt delivers comprehensive analytics including:

  • Real-time threat dashboards showing current risk levels
  • Historical trend analysis identifying attack patterns
  • User performance metrics tracking employee awareness
  • Compliance reporting meeting regulatory requirements
  • ROI calculations demonstrating security investment value
  • Industry benchmarking comparing organizational risk

Yes, Checktxt offers comprehensive SMS security training including:

  • Interactive employee education on threat recognition
  • Simulated SMS campaigns testing user response
  • Real-time performance tracking identifying training gaps
  • Customized content for industry-specific threats
  • Behavioral analytics measuring improvement over time

Checktxt automatically aggregates threat intelligence and shares it with relevant authorities while maintaining user privacy. For enterprise customers, we can configure automatic reporting of threats to appropriate agencies as part of incident response procedures.

Local and Geographic Questions

Checktxt currently operates in the United States with plans for international expansion. Our threat intelligence incorporates global data to identify international scam campaigns targeting US users.

Checktxt automatically reports the messages to the FEC and other governing bodies when applicable such as Google Safe Browsing.

In addition to using Checktxt for analysis, you can report SMS scams through:

  • Federal Trade Commission: ftc.gov for nationwide reporting
  • Carrier reporting: Forward messages to 7726 (SPAM) for carrier action
  • Local law enforcement: Contact your state attorney general’s office
  • Industry groups: Report to Anti-Phishing Working Group (APWG)

SMS scam laws vary by state, but federal regulations under the Telephone Consumer Protection Act (TCPA) provide baseline protections. CheckTxt’s compliance reporting can help organizations meet both federal and state-specific requirements for mobile communication security.

When someone taps “Report as spam,” it’s because they’ve already decided the message is spam—but the real danger lies in the messages people aren’t sure about. That uncertainty is exactly why Checktxt is invaluable. If everyone could instantly tell whether a message was legitimate or malicious, Checktxt wouldn’t be needed—nor would cybercriminals be stealing at a scale that would make their “industry” the third-largest economy in the world, projected to cost $10.5 trillion annually by 2025. Many people never report suspicious messages at all. Checktxt fills that critical gap by analyzing ambiguous messages in seconds and giving users confidence, clarity, and protection when it matters most.

Getting Started and Support

For immediate individual protection:

For business inquiries:

  • Call: (408) 218-8662 for consultation
  • Email: [email protected] for detailed information
  • Schedule: Enterprise demo through our website[2][1]

Checktxt offers comprehensive support including:

  • 24/7 threat analysis through automated systems
  • Enterprise customer success with dedicated managers
  • Technical documentation and integration guides
  • Training materials for employee education
  • Community resources and best practice guides

Can I try Checktxt before committing to an enterprise plan?

Yes, organizations can pilot Checktxt through:

  • Free individual service for immediate testing
  • Enterprise trial periods with limited user groups
  • Custom demonstrations showing full platform capabilities
  • Proof of concept deployments with success metrics

Future of SMS Security

SMS fraud is becoming increasingly sophisticated with AI-powered personalization, RCS messaging exploitation, and cross-platform attack coordination. Checktxt continuously evolves our compound AI engines, expands threat intelligence, and develops new detection capabilities to stay ahead of emerging attack vectors.

Checktxt continuously enhances our platform based on threat landscape evolution and customer feedback. Planned developments include expanded international coverage, enhanced API capabilities, advanced training modules, and integration with emerging communication platforms.

Need immediate SMS threat analysis? Forward suspicious messages to 44-CHECKTXT (442-432-5898) or email screenshots to [email protected] for instant protection.

For enterprise solutions, contact our team at (408) 218-8662 or [email protected]